Rider Help
Find the help you need
ecoeats is here to help. Can't find what you need? Contact us on rider.support@ecoeats.uk.
Basics
Philip Houseley
Become a Rider
Stewart McGown
Delivering Orders
Payment
Troubleshooting
Terms, Conditions, Policies
Account
Going Online
Zones
Apply as a Delivery Partner
In-App Delivery Partner Application Form Not Working
Age-restricted Items
Cannot deliver this order
Cannot find the customer
Delivering items so they arrive in great condition
How long do I have to arrive at a location?
Restaurant is taking too long
Fees
Tips
Fee & Attendance Queries
Fee Boosts
Borrowed Kit T&Cs