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Delivery Partner Basic Requirements


  • Your own bicycle or 

    electric

     vehicle and appropriate safety equipment


  • Your own Android or iOS smartphone


  • To be 18+ years old


  • Proof of your right to work in the UK as 

    self-employed

    (the common 20 hour max international student does not allow for self-employment and thus we encourage these students to register interest for an hourly role instead).


  • To have no unspent criminal convictions


  • Electric vehicle drivers will need to provide proof of fast food delivery vehicle insurance


  • All Delivery Partners must


  • Obey the law. This includes keeping up to date with COVID-19 laws and the laws of the road.


  • Wear a face covering whenever interacting with Merchant Partners or customers, for as long as law or the merchant requires it.


  • Your means of transport must be

    zero emissions

    , roadworthy and meet any other legal obligations set out in the law of the jurisdiction you are delivering in.


  • All Delivery Partners must ensure thermal bags they use continue to meet the following requirements


    Foil lined, clean, hygienic and suitable to safely transport food items. You will be advised how to acquire such a bag during the application process if you don't already have one.


    Delivery Partners using a bicycle must additionally


  • Wear a cycle helmet in good condition.


  • Use food transportation equipment which contains reflective material on its outer surface.


  • Obey all cycling laws in the jurisdiction you are riding in.


  • Not cycle on the pavement.


  • Use front and rear bike lights in dim or dark conditions.


  • Have front and rear reflectors on their bicycle.


  • Getting Started as a Delivery Partner


    Download the App


    You need to download the ecoeats Rider app from the app store:



    After that, you simply need to fill out the in-app registration form.



    Fill out the Application


    In the ecoeats Rider app, you will be guided through the application process.





    If you have any problems filling out the registration form, please look at this article:

    💢In-App Delivery Partner Application Form Not Working


    Delivery Partner Application FAQ


    How long does the process take?


    You can expect to receive a response via email within 14 days regarding your submission. However, you'll usually receive a response much faster!


    Please check your spam folder if you haven't heard back from us after 14 days.


    If you have not received an email update from us, please contact our Specialists via

    rider@ecoeats.uk

    .



    I've signed the contract but haven't heard back


    We try to respond to all contracts via email and within 14 days. However, you'll usually receive a response much quicker!


     


    If you haven't heard back from us within 14 days, the email may be in your spam folder or another filtered folder.


     


    In the unlikely event you haven't received an email from us within this timeframe, please email

    rider@ecoeats.uk

    .



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