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Stewart McGown

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🤟 Become a Rider: Join a community of delivery riders saving the planet and supporting independent restaurants.; Basic Requirements • Apply as a Delivery Partner
🚲 Delivering Orders: Intro This guide will show you how to get started with your deliveries for ecoeats. Always ensure...; Age-restricted Items • Cannot deliver this order • Cannot find the customer • Delivering items so they arrive in great condition • How long do I have to arrive at a location? • Restaurant is taking too long
🏦 Payment: This section is only relevant to Riders that are Delivery Partners. You are a Delivery Partner if...; Fees • Tips • Fee & Attendance Queries
🆘 Troubleshooting: Self-Help The ecoeats Rider app provides a troubleshooting screen which can diagnose common issues...
👮‍♂️ Legal: Privacy Policy • Terms & Conditions of Use
💢 In-App Delivery Partner Application Form Not Working: Make sure there are no unwanted spaces at the beginning or end of your email address. Ensure your...
📝 Account: Updating Account Details You can update your account details, from your account page. If you are an...
🟢 Going Online: Use the toggle switch in the top right of the ecoeats Rider app to go online. When online, we will...
🗺️ Zones: Zones are our delivery areas across the UK You can switch zones at any time.
🆘 Cannot deliver this order: Remove yourself from the Order If you are no longer able to deliver an order you can remove yourself...
🤔 Cannot find the customer: Requirements Confirm you are at the right location. Unless you're 100% sure you're at the right...
🕜 Restaurant is taking too long: Remove yourself from the Order If you are no longer willing to wait for the restaurant to finish...
Fees: FAQ How are order fees calculated? The fee that is offered is determined by adding a base fee to a...; Fee Boosts
🪖 Borrowed Kit T&Cs: Responsibilities If you plan on not riding with ecoeats for a prolonged period (4 months+), you need...
Privacy Policy: Who are we? ecoeats is a trading name of GREEN ZOOM LIMITED. We attach importance to the privacy of...
Terms & Conditions of Use: GREEN ZOOM LIMITED (trading as Ecoeats) is a company incorporated in Scotland with company number...; Gift Card, Top Up, Gift Items & Credit Refund Terms & Conditions
Gift Card, Top Up, Gift Items & Credit Refund Terms & Conditions: Top Up When you top up your ecoeats account, you purchase and are issued a Gift Card in an amount of...